{"id":2628,"date":"2025-12-11T12:02:59","date_gmt":"2025-12-11T12:02:59","guid":{"rendered":"https:\/\/piramidanna.nl\/?page_id=2628"},"modified":"2025-12-12T15:00:13","modified_gmt":"2025-12-12T15:00:13","slug":"shipping-delivery-piramidanna","status":"publish","type":"page","link":"https:\/\/piramidanna.nl\/en\/shipping-delivery-piramidanna\/","title":{"rendered":"SHIPPING &amp; DELIVERY \u2014 PIRAMIDANNA"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>SHIPPING &amp; DELIVERY \u2014 PIRAMIDANNA<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Version: 11 december 2025<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All items at Piramidanna are handcrafted with care and packaged securely. Below you will find detailed information about our shipping methods, delivery times and handling.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Shipping Method<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We ship all orders via <strong>PostNL<\/strong>.<br>When available, you will receive a <strong>track &amp; trace code<\/strong> to follow your parcel.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Shipping Costs<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping costs are automatically calculated in the cart and checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Costs depend on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the <strong>destination country<\/strong><\/li>\n\n\n\n<li>the selected <strong>shipping method<\/strong> (letterbox mail or parcel shipping)<\/li>\n\n\n\n<li>the <strong>contents of your order<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The exact shipping costs are always <strong>clearly shown before you complete your purchase<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Delivery Times<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Processing time: <strong>1\u20133 business days<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the time needed to prepare your order for shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated delivery times (PostNL):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Netherlands:<\/strong> 1\u20132 business days after dispatch<\/li>\n\n\n\n<li><strong>Belgium:<\/strong> 2\u20134 business days<\/li>\n\n\n\n<li><strong>EU countries:<\/strong> 3\u20137 business days<\/li>\n\n\n\n<li><strong>Outside EU:<\/strong> varies by country<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please note: Delivery times are <strong>estimates<\/strong> and may vary due to postal delays, holidays or situations beyond our control.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Order Processing<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will receive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>an <strong>order confirmation<\/strong> after placing your order<\/li>\n\n\n\n<li>a <strong>shipping confirmation<\/strong> once the parcel has shipped<\/li>\n\n\n\n<li>a <strong>track &amp; trace link<\/strong> (when available)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Always check your spam folder if you do not see the emails.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Missed Delivery<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If PostNL cannot deliver your parcel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>you will receive an update via track &amp; trace<\/li>\n\n\n\n<li>the parcel may be taken to a local pick-up point<\/li>\n\n\n\n<li>it will be held there for a limited time (usually 7 days)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If the parcel is not collected and returns to us, additional shipping costs may apply for resending.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Incorrect Address<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please verify your address before completing your order.<br>If a parcel cannot be delivered due to incorrect information, additional shipping costs are the responsibility of the customer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Damaged or Lost Parcels<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your parcel arrives damaged or does not arrive at all:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us within <strong>48 hours<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fill in the <strong><a href=\"https:\/\/piramidanna.nl\/en\/contact-2\/\" data-type=\"page\" data-id=\"2462\">Contact Form<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your order number<\/li>\n\n\n\n<li>photos of the packaging and any damage<\/li>\n\n\n\n<li>a clear description of the issue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will work with you to find a suitable solution.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. International Shipping<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We ship orders to <strong>Belgium, other European countries and the United Kingdom<\/strong>.<br>International orders are shipped as <strong>parcels with Track &amp; Trace<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping costs vary by country or region and are <strong>automatically calculated in the cart and at checkout<\/strong>.<br>All available shipping methods and costs are <strong>clearly displayed before you complete your purchase<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery is handled by the carrier.<br>Any delays caused by postal services or customs procedures are beyond our control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any <strong>import duties, customs fees or local taxes<\/strong> for shipments outside the EU are not included and are the responsibility of the recipient.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. Contact<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding shipping or delivery:<br><strong><a href=\"https:\/\/piramidanna.nl\/en\/contact-2\/\" data-type=\"page\" data-id=\"2462\">Contact Form<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SHIPPING &amp; DELIVERY \u2014 PIRAMIDANNA Version: 11 december 2025 All items at Piramidanna are handcrafted with care and packaged securely. Below you will find detailed information about our shipping methods, delivery times and handling. 1. Shipping Method We ship all orders via PostNL.When available, you will receive a track &amp; trace code to follow your&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kb_optimizer_status":0,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-2628","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/piramidanna.nl\/en\/wp-json\/wp\/v2\/pages\/2628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/piramidanna.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/piramidanna.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/piramidanna.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/piramidanna.nl\/en\/wp-json\/wp\/v2\/comments?post=2628"}],"version-history":[{"count":4,"href":"https:\/\/piramidanna.nl\/en\/wp-json\/wp\/v2\/pages\/2628\/revisions"}],"predecessor-version":[{"id":2709,"href":"https:\/\/piramidanna.nl\/en\/wp-json\/wp\/v2\/pages\/2628\/revisions\/2709"}],"wp:attachment":[{"href":"https:\/\/piramidanna.nl\/en\/wp-json\/wp\/v2\/media?parent=2628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}